Updated Articles

  1. Create Staff Member Accounts Updated

    Learn how to create and edit staff member accounts.
  2. Patient Chart Demographics Updated

    Learn more about DrChrono's improved patient demographics.
  3. DrChrono Roadmap Portal Updated

    Use the DrChrono roadmap portal to preview new features and upcoming enhancements. Comment in feature portal cards if you're interested in becoming a product discovery or beta partner.
  4. Contact Your Account Manager Updated

    The DrChrono Client Support team includes a Customer Success team that works alongside our Account Management team to address your needs and support stronger adoption of the DrChrono platform.
  5. Access DrChrono Support Updated

    This article walks you through the various ways to access DrChrono by EverHealth Support.
  6. Usage Report Updated

    Track text messages, faxes, video visits, and phone reminders sent to patients through the usage report in Account Settings.
  7. Charting on the iPad (Video)

    Watch our video for an overview of iPad charting.
  8. Enhanced Patient Statement Delivery

    How it works | Documentation | OnPatient | Sample Statements | Statement QR Code | Payment Process |  Pricing | Usage | Benefits | Turn off/on feature   Providers that currently use DrChrono patient statements now have access t...
  9. Release Notes - February 25, 2026

     
  10. How do I Communicate/Send Messages to my Biller?

    Through the RCM Tasks page, you can directly communicate with your biller about a task that was issued to the practice through the use of a billing status. When your biller assigns you a task, the task could appear in 2 task panes: Pending I...