Updated Articles

  1. Read-Only Plan Features and Restrictions Updated

    This article describes the features and information accessible on a read-only plan.
  2. What to Do with Your Account After Selling Your Practice Updated

    Learn how to transfer your DrChrono account and patient records to the new provider.
  3. eProvider Solutions: Can I archive a submitted request?

    Yes, if you need to archive a submitted EDI/ERA request, you can do so within your enrollment portal.   Navigate to Billing > Enrollment > Manage Submitted tab Locate the entry you need to archive - the box is on the right of the screen  ...
  4. Financial Transactions Report: Video

    A video walkthrough of the Financial Transactions report. ...
  5. Reimbursement Analysis Report: Video

    A video walkthrough of the Reimbursement Analysis Report. ...
  6. Insurance Payer Mix Report

    The Insurance Payer Mix report details the account's revenue and allows you to drill down into certain segments, such as commercial insurance, Medicare, Medicaid, or self-pay patients.  This information will enable the office to understand the p...
  7. Financial Transactions Report: All Data tab

    The seventh tab listed under the Financial Transactions Report is the All Data tab. Here, you can view all the information corresponding to the parameters you set, including Debits, Credits, Adjustments,  Patient Payments, and Transfers.  You will ...
  8. Financial Transactions Report: Transfers

    The sixth tab listed under the Financial Transaction Report is the Transfers tab.  Here is where you can see appointments that have been transferred to patient responsibility and to a secondary payer. The controls available include: Date or Da...
  9. Financial Transactions Report: Patient Payments tab

    The fifth tab listed under the Financial Transaction Report is the Patient Payments tab.  Here is where you can see patient payments added for the parameters you set. The controls available include: Date or Date Range Debits Da...
  10. Financial Transactions Report: Adjustments tab

    The fourth tab listed under the Financial Transactions (fka Day Sheet) is the Adjustments tab. Here is where you can see what adjustments were posted to patient accounts. The controls available include: Date or Date Rang...