Updated Articles

  1. No Show Predictor Updated

    No Show Predictor uses AI-powered insights to assign a risk score to each appointment, helping your practice identify which upcoming visits are most likely to no-show.
  2. No Show Predictor Best Practices for Successful Adoption Updated

    This article explains how to adopt and operationalize No Show Predictor over time.
  3. Set Time Zones in DrChrono Updated

    You can set a provider's time zone in DrChrono in Account Settings.
  4. Practice Chat Updated

    You can use Practice Chat to message other members of your practice group.
  5. Change DrChrono Account Email Addresses Updated

    Learn how to change the email address you used when you created your DrChrono account.
  6. Video: Insurance and Eligibility Screen

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  7. Best Practices for Check-In

    Accurate patient information collected at appointment check-in is critical to ensuring clean claims and timely reimbursement.  Suggested items to verify at each patient appointment include: Verifying insurance details Obtaining clear copies o...
  8. Auto Accident / Workers' Compensation / Durable Medical Equipment payers

    Claims for auto accident, workers' compensation, and durable medical equipment payers require additional information to be paid.  DrChrono makes it easy to enter the details to  Navigate to the patient's chart > Demographics > Insurances tab....
  9. Requesting an Eligibility check and viewing eligibility history

    Once a payer is added to a patient’s chart, an eligibility and benefits check can be run quickly and seamlessly. Requesting Eligibility | Viewing Eligibility History  | Utilizing Eligibility Profiles Requesting Eligibility and Bene...
  10. How to Add, Edit, and Archive Patient Insurance

    Accurately managing patients' insurance is critical to smooth check-in and successful billing. The steps below show how to add new insurance, update existing insurance details, and archive inactive insurance records. Following these steps helps en...