Updated Articles

  1. Request SSO for Your Account Updated

    Learn how to request single sign-on (SSO) for your DrChrono account.
  2. DrChrono Payments: Multiple Merchant Statement Payments

    If your practice uses multiple Merchant IDs in DrChrono, it’s important to designate one as the Default Merchant ID for Patient Statement Payments made through the statement link . This ensures that all statement payments are deposited in...
  3. Denial Analysis Updates: Details tab

    The second tab listed under the Denial Analysis Report is the Details tab. Here, you can see the details of the parameters you set for the report. The tab will give you details of the claims that meet the parameters yo...
  4. Denial Analysis Updates: Graph tab

    The forth tab listed under the Denial Analysis report is the Graph tab.  Here, you can see details for the parameters you set in a graph form. You have the option to group the information with a primary (group by) and a secon...
  5. Denial Analysis Updates: Denials Breakdown tab

    The second tab listed under the Denial Analysis Report is the Denials Breakdown tab.  Here, you can see the details of the denials received grouped by procedure code, insurance, or reason code. Grouped by Procedure Code will combine deni...
  6. Patient Chart Documents New

    Learn how to manage patient documents, permissions, and tags in your EHR system. Access notes, consents, referrals and lab results efficiently.
  7. DrChrono Roadmap Portal

    Use the DrChrono roadmap portal to preview new features and upcoming enhancements.
  8. Access DrChrono Support

    This article walks you through the various ways to access Support for DrChrono products and services.
  9. Exporting Custom Procedure Codes

       If you would like to export your custom procedure codes to an MS Excel file, you can do so by following the instructions below. Navigate to Billing > Custom Procedures Select Export to File button at the top right of the screen ...
  10. Release Notes - July 16, 2025