Updated Articles

  1. How do I change the pronunciation of my name in appointment reminders?

    We always suggest when you're setting up your practice, that you have a test reminder sent to your phone number so you can see the SMS text that gets sent and hear the reminder message that will be left for your patients. You may discover that...
  2. How do I use availability search?

    Availability Search is a tool that helps you find free time to schedule appointments and can be found by going to Schedule and selecting Availability Search . On the Availability Search page, you can look for appointments...
  3. ePS Reconnection Payer List (F-M) as of 4.11.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF95432 95432 Facey Medical Foundation P No...
  4. How to Have a Specific Number of Patients Book Appointments for the Same Time Slot

    If you would like a specific number of patients to be able to book appointments for the same timeslot, here is how you can make it work through online scheduling. For example: If you only want 3 patients to book appointments for a specific tim...
  5. How do I schedule multiple appointments in the same exam room at one time?

    DrChrono, by default, allows you to schedule one appointment at a time per exam room. There is a way to change this setting so that you can schedule multiple appointments at one time. Here's how: 1. Go to Account > Provider Sett...
  6. ePS Reconnection Payer List (A-E) as of 4.11.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF31147 31147 1-888-OHIOCOMP (Ohio BWC) P N...
  7. I can't find my patient's clinical note!

    If you are unable to find your patient's clinical note, the most likely scenario is that the associated appointment was deleted and therefore the clinical note attached to that appointment was also deleted. To verify that this was the cause fo...
  8. ePS Reconnection Payer List (N-Z) as of 4.16.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...
  9. How do I unlock a clinical note?

    A clinical note can be unlocked by following the below steps. 1. Navigate to Clinical > Clinical Notes . Note: You can also open a clinical note through the appointment window or the appointments section of a pat...
  10. Bulk Schedule Appointments

    You can schedule multiple appointments at once with our bulk appointment tool. You have the option to schedule appointments in sequence or at the same time. 1. Go to Schedule > Bulk Appointments . 1. First add the pa...